- Joshua Gugun Siagian
- Address: Denpasar, Bali – Indonesia
- Email: [email protected]
- Website: https://rosua.org
Please read this Terms of Service (“Terms,” “Terms of Service“) carefully before using the https://rosua.org website (the “Website“, “Site“) operated by Joshua Gugun Siagian as Rosua (“us,” “we,” “our“, “Company“, “Provider“, “Owner“) as this Terms of Service contains important information regarding limitations of our liability.
The use of the Website gives you the status of “User” (“User“, “Client“, “Customer“), and implies full acceptance of all the clauses and conditions of use included in the pages:
- Terms and Service
- Refund Policy
- Cookies policy
These Terms apply to everyone, including but not limited to visitors, users and others, who wish to access and use the Website.
If you are not satisfied with each and every one of these clauses and conditions, please refrain from using this Website.
Access to this Website does not in any way imply the beginning of a business relationship with us.
The software embedded in or related to this Website is provided under a some-rights-reserved license.
This means that Users are granted broad rights, including but not limited to the rights to use, execute, copy or distribute the software, to the extent determined by such license.
The terms of such license shall always prevail upon conflicting, divergent or inconsistent provisions of these Terms.
In particular, this Website and/or the software thereto related are provided under a GNU GPLv3 license, allowing Users to access and use the software’s source code.
API usage terms
Users may access their data relating to this Website via the Application Program Interface (API). Any use of the API, including use of the API through a third-party product/service that accesses this Website, is bound by these Terms and, in addition, by the following specific terms:
- the User expressly understands and agrees that the Owner bears no responsibility and shall not be held liable for any damages or losses resulting from the User’s use of the API or their use of any third-party products/services that access data through the API.
You are eligable to Software updates for the period of the Plan you have purchased. Updates are only provided for active licenses. Cancelling your subscription or a repeated unsuccessful attempt to collect your payment deems your subscription inactive/cancelled.
You can continue using the Product after your effective cancellation date has been reached if you have made at least one successful non-refunded yearly subscription payment. Lifetime licenses receive updates and support as long as Product is in active development.
When downloading a Software update through the WordPress dashboard a request to the Company server is performed, which submits some user data such as your License key and the requesting domain name, IP address etc. in order to validate and authenticate your request.
Updates are provided on a non-fixed, but regular basis as long as the Software is available through the Website.
Users are informed during the purchasing process and before order submission, about any fees, taxes and costs (including, if any, delivery costs) that they will be charged.
Prices on this Website are displayed:
- either exclusive or inclusive of any applicable fees, taxes and costs, depending on the section the User is browsing.
We reserves the right to modify, change, cancel or upgrade a product subscription and/or license key without prior notice or consent. Prices of all products are subject to change without prior notice or consent.
Offers and discounts
The Owner may offer discounts or provide special offers for the purchase of Products. Any such offer or discount shall always be subject to the eligibility criteria and the terms and conditions set out in the corresponding section of this Website.
Offers and discounts are always granted at the Owner’s sole discretion.
Repeated or recurring offers or discounts create no claim/title or right that Users may enforce in the future.
Depending on the case, discounts or offers shall be valid for a limited time only or while stocks last. If an offer or discount is limited by time, the time indications refer to the time zone of the Owner, as indicated in the Owner’s location details in this document, unless otherwise specified.
This Website features products or services that are offered via a subscription model.
A subscription model requires regular payments to receive a product or service. The initial term of the subscription is Indefinite until the user cancels.
This subscription will automatically renew at the end of the license term unless the purchaser cancels their subscription prior to the automatic renewal date.
Please note the following details of subscriptions:
- Subscription renewals are automatically processed annually on the anniversary of your original purchase. The license renewal will continue and remain valid for each one (1) year unless the subscription is cancelled prior to the renewal date.
- You may cancel your subscription at any time from your Account page on this Website.
- If you choose to cancel your subscription you will no longer receive updates and support for the extension when your license expires.
- The renewal price will be the full plugin price as published at the time of initial purchase, exclusive of any discounts.
- Grandfathered pricing: If you choose to cancel your subscription, and your renewal price is lower than the current listed price for the extension license (a “grandfathered” price), the lower renewal price will no longer be available to you.
- If you choose to renew your subscription after it has been cancelled and your extension license has expired, you will be charged the current listed price for the extension license. We cannot apply older or grandfathered pricing to your new renewal purchase.
- We cannot grant refunds on renewal payments. We will send you an email 2 weeks prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed
- If you choose to cancel your subscription your license will expire on the anniversary of the original purchase, and you will no longer receive updates and support for the product you have purchased.
A lifetime subscription is a one-time-payment subscription that provides a lifetime duration of the product upgrades.
The Company may, on special occasions, offer lifetime subscriptions. Under these Terms, as long the Company exists and the Service is provided, and in any case, for a minimum period of one (1) year after the subscription of the service. However, support is only available in the first year.
When you make a purchase on the Website, you will be able to choose the third party payment processor that will collect your payment information and process your payment. You may make purchases using the following third party payment processors: Paddle, PayPal and Stripe. We are not responsible for the collection, use, sharing or security of your billing information by these third party payment processors.
You hereby represent and warrant that you have the legal right to use the payment method(s) in connection with any purchase and that the information that you supply to us and to the third party payment processor(s) is true, correct and complete.
We offer cancellations on purchases made of the services and products offered on our Website. We offer cancellations only prior to download. You may cancel your order by contacting us. You will not be charged a cancellation fee if you cancel your purchase in accordance with the instructions above. We will issue you a refund of the full purchase price that you paid if you cancel your purchase.
We reserve the right to cancel your purchase for any reason, at our sole discretion, including but not limited to fraud, inaccuracies, and unavailability of the items or services purchased. We will not provide you with any notice prior to cancelling your purchase.
We will issue a partial refund of the purchase price that you paid if we cancel your purchase.
Please review the Refund policy on https://rosua.org/refund-policy/.
When you create an account on our Website, you guarantee that you are 18 years of age or older and that the information that you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Website.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Website or a third party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
We reserve the right to terminate your account anytime at our sole discretion. You can terminate your account through their account on the Website.
Only Users on an active subscription plan are eligible to receive customer support via email/support page on the Website. The User must use the same email address which he/she used for the purchase to request support, so the Company can verify the License status. The Company shall make a reasonable effort to respond in a timely manner.
DAMAGES AND LIMITATION OF LIABILITY
IN NO EVENT SHALL ROSUA BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, RELATING TO OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE, INCLUDING BUT NOT LIMITED TO YOUR RELIANCE UPON OPINIONS OR INFORMATION APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED WEBSITES OPERATED BY THIRD PARTIES, PRODUCTS OR SERVICES OBTAINED THROUGH THIS WEBSITE, WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, CONSUMER PROTECTION STATUTES OR OTHERWISE, EVEN IF ROSUA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NO WARRANTY ON WEBSITE
THIS WEBSITE IS PROVIDED “AS IS,” NO WARRANTY, EXPRESS OR IMPLIED (INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, OF SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE) SHALL APPLY TO THIS WEBSITE, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.
Links to third party websites
This Website may contain hyperlinks to websites operated by third parties and not by us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is your responsibility to take precautions to ensure that whatever links you click on or software that you download, whether from this Website or other websites or applications, is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Changes to Terms of Service
We reserve the right to make changes to these Terms of Service at any time. We will not provide you with any notice when we make changes to this Terms of Service.
If you have any questions about our Terms of Service, please contact us at [email protected].